Shipping and Returns
Shipments and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post with tracking and drop-off without signature. If you prefer delivery by UPS with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately. Shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care will be taken to protect fragile objects.
Boxes are amply sized and your items are well protected.
Shipping and receiving
Please allow up to 1-2 business days for your order to be processed. Apparel will be delicately packaged into recycled shipping containers and expedited to the shipper of your choosing for their epic voyage to you. Shipping speed depends on the amount of horses the carrier has along with the style of shipping you choose. Shipping quotes are given upon checkout.
Returns and Exchanges
Items may be returned or exchanged within 45 days of deliver provided they come back in the same condition they were sent out – unused, unwashed, unworn, and uneaten. Please contact us if there is an issue and we will work with you to switch it up.